Mind Yeti Help
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General
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Announcements
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Creating an account and logging in
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Playing sessions
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FAQ
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How do I switch the email address on my account?
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Is Mind Yeti available for mobile devices?
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I am an educator. How can I access information for teachers, counselors, and school leaders?
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What is mindfulness?
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What are the technology requirements for this product?
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What is the scientific evidence behind mindfulness in education?
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Is mindfulness religious?
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Do I need training in mindfulness to lead mindfulness practice in my home or classroom?
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What is the Second Step program and how does it work with this product?
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Can children learn to do these sessions on their own?
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How frequently should I do Mind Yeti sessions?
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What age range does this serve? Are there modifications for younger or older children?
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I work with diverse learners. Are there any special modifications or suggestions for implementing this for special education?
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If a child has been traumatized, is it still okay to use Mind Yeti sessions?
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Who created Mind Yeti?
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How do I switch the email address on my account?
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Mind Yeti Premium
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Purchasing Mind Yeti Premium
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How do I upgrade to Mind Yeti Premium?
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How do I get a receipt for my purchase?
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Can I pay with a Purchase Order?
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Can I purchase a site license for my team or institution?
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I’m only interested in one of your Premium sessions. Can I just pay for the session I want instead of becoming a member?
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My school uses the Second Step curriculum. Is Mind Yeti Premium included in a Second Step site license?
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How do I upgrade to Mind Yeti Premium?
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Using Mind Yeti Premium
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Cancellations and Refunds
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Mind Yeti for Schools
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About Mind Yeti for Schools
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Purchasing Mind Yeti for Schools
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How do I purchase Mind Yeti for Schools?
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I’d like to pay with a purchase order. How can I download an order form, W-9, and other information to include in the PO?
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How do I submit a completed purchase order?
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How do I get a receipt for my Mind Yeti for Schools purchase?
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Is it possible to purchase Mind Yeti for Schools on a month-to-month basis?
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How do I cancel my Mind Yeti for Schools site license?
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How do I purchase Mind Yeti for Schools?
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Using Mind Yeti for Schools
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How are Mind Yeti for Schools accounts for my users created and managed?
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How do my users access Premium sessions?
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Some of my users already have Mind Yeti Premium accounts. Will they have to pay twice?
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One or more of my users never received the email with instructions about how to access their account.
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One of my users is having trouble logging in.
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How do I make changes to my user list after I submit it?
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One or more of my users has not received a refund for his/her Premium membership fee.
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One or more of my users is having trouble accessing Premium sessions. What should I do?
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How are Mind Yeti for Schools accounts for my users created and managed?
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Mobile Apps
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Mind Yeti iOS app
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How do I download the Mind Yeti iOS app?
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How much does the Mind Yeti iOS app cost?
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Can I use the Mind Yeti iOS app without creating an account?
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How do I listen to sessions when I'm offline?
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How do I favorite a session on the Mind Yeti iOS app?
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I already have a Mind Yeti Premium account. How do I access it on the Mind Yeti iOS app?
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I have questions about my Mind Yeti Premium account that I purchased via the iOS app.
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How do I manage my Mind Yeti Premium subscription in the iOS app?
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How do I get a receipt for my in-app purchases?
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How do I download the Mind Yeti iOS app?
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